Effective Date: July 14, 2025

At The GoodLuck Lady, we are committed to delivering your Vastu plants and wellness products in the freshest and safest condition. Please read the following shipping and delivery terms before placing your order.

Shipping Coverage

  • We currently ship across most cities and towns in India.
  • Delivery to remote or non-serviceable areas may be restricted. We will inform you if your pin code is unavailable for delivery.

Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and public holidays).
  • In case of delays (due to high order volume or plant availability), we will notify you via email or WhatsApp.

Delivery Timeline

  • Estimated delivery time: 3 to 7 business days from the date of dispatch, depending on your location.
  • Delays may occur due to weather, courier partner issues, or regional lockdowns. We appreciate your patience in such cases.

Shipping Charges

  • Standard shipping is free for orders above ₹[Insert Amount].
  • A nominal shipping fee of ₹[Insert Amount] may apply to smaller orders or certain pin codes.
  • Any shipping charges will be displayed at checkout before final payment.

Live Plant Handling

  • All plants are carefully packed to ensure safe and healthy delivery.
  • We use moisture-retaining and breathable packaging materials to protect the plant during transit.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking ID via SMS/email/WhatsApp.
  • You can track your order using the courier partner’s website or contact us if you need assistance.

Undeliverable Packages

  • If a package is returned to us due to incorrect address, unavailability, or refusal to accept, re-shipping charges may apply.
  • Please double-check your delivery address before placing an order.

Delivery Support

If your order hasn’t arrived within the expected timeline or arrives damaged, please contact us within 6 hours of delivery with photos or videos for resolution.

Contact Us

For any shipping or delivery-related queries, please reach out to:

The GoodLuck Lady
Email: thegoodlucklady2@gmail.com
Phone: (+91) 9741297572
Website: https://thegoodlucklady.com