Effective Date: July 14, 2025

Welcome to The GoodLuck Lady. These Terms and Conditions govern your access to and use of our website https://thegoodlucklady.com, including any purchases you make. By accessing our site or placing an order, you agree to be bound by these terms.

Please read them carefully.

1. Use of Website

  • You must be at least 18 years old to use this site or place orders.
  • You agree not to misuse our site in any way, including attempting to gain unauthorized access or interfering with our services.
  • All content, images, product information, and designs are the property of The GoodLuck Lady and may not be reproduced without permission.

2. Products and Services

  • We specialize in selling Vastu plants and related wellness products.
  • All products are subject to availability. We reserve the right to modify, discontinue, or limit any product at our discretion.
  • As plants are natural and live, variations in size, color, and shape may occur. These are not grounds for a return or refund.

3. Orders

  • By placing an order, you confirm that the information provided is accurate and complete.
  • After placing an order, you will receive an email confirmation. However, this does not guarantee order acceptance.
  • We reserve the right to cancel or refuse any order for reasons including but not limited to payment issues, delivery limitations, or suspected fraud.

4. Pricing and Payment

  • All prices are listed in INR (₹) and are subject to change without notice.
  • We accept payments via secure third-party payment gateways.
  • Your card or payment details are not stored on our servers.

5. Shipping and Delivery

  • Please refer to our [Shipping & Delivery Policy] for full details.
  • Delivery timelines are estimates and may vary due to weather, logistics, or regional limitations.
  • We are not responsible for delays caused by third-party delivery partners.

6. Cancellations, Returns, and Refunds

  • Please refer to our [Cancellation & Refund Policy].
  • As we deal in perishable live plants, not all orders are eligible for cancellation or return.

7. Limitation of Liability

  • We do not guarantee that the website will be uninterrupted, error-free, or virus-free.
  • We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the site or products.

8. Intellectual Property

  • All content, including logos, product names, images, and designs, are owned by The GoodLuck Lady.
  • Any unauthorized use of our intellectual property is strictly prohibited.

9. Changes to Terms

  • We may update these Terms & Conditions at any time. Any changes will be posted on this page with a new effective date.
  • Continued use of the website constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts of Bengaluru.

11. Contact Us

For any questions or concerns related to these Terms & Conditions, please contact:

The GoodLuck Lady
Email: thegoodlucklady2@gmail.com
Phone: (+91) 9741297572
Website: https://thegoodlucklady.com